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Course Description

In order to receive CompTIA A+ certification, you must pass two exams:

  1. CompTIA A+ Essentials
  2. CompTIA A+ Practical Application

The CompTIA A+ Essentials examination measures the necessary competencies for an entry-level IT professional. This course will include hands-on practice to install, build, upgrade, repair, configure, troubleshoot, optimize, diagnose, and perform preventive maintenance of basic personal computer hardware and operating systems. The concepts covered in the training will address exam objectives. You will be prepared for the exam by receiving the skills and knowledge necessary to perform the following tasks on personal computer hardware and operating systems: installation, PC building, system upgrades, repair, and system configuration.

The CompTIA A+ Practical Application examination is targeted for individuals who work or intend to work in environments where client interaction, client training, operating system, and connectivity issues are emphasized. This course will prepare you for the exam by providing you with the skills and knowledge necessary to perform the following tasks on personal computer hardware and operating systems: system configuration, troubleshooting, problem diagnosis, and preventative maintenance.

See specific content information below in sections "Expected Outcomes" and "Attend and You Will Learn."

Related Courses

Other Courses

Who Should Attend

The CompTIA A+ Essentials and Practical Application examination are targeted for individuals who work or intend to work in environments where client interaction, client training, operating system, and connectivity issues are emphasized.

Prerequisites

Working knowledge of Windows or equivalent operating system.

Attend and You Will Learn / Expected Outcome

Expected Outcomes

Upon completion of this course you will have the skills and knowledge necessary to perform the following tasks on personal computer hardware and operating systems: system configuration, troubleshooting, problem diagnosis, and preventative maintenance. This course will also prepare you for the certification exam. Exams are not included in the price of the course.

 

Attend And You Will Learn

Troubleshooting Methodology

  • Troubleshooting models
  • Professionalism

Operating Systems

  • Operating system fundamentals
  • Directory management
  • File management
  • File and folder permissions

Electricity and Power Supplies

  • Electrical safety
  • Power supplies
  • Power supply troubleshooting

CPUs and Motherboards

  • Central processing units
  • Cooling techniques
  • Motherboards
  • Motherboard and CPU troubleshooting

The Basic Input/Output System

  • BIOS and CMOS
  • POST and boot processes

Memory Systems

  • Memory packaging
  • Memory installation
  • Memory monitoring
  • Memory troubleshooting

Bus Structures

  • Buses
  • PCI buses
  • Video buses

Expansion Cards

  • Video cards
  • Sound cards
  • Internal modems
  • Expansion card troubleshooting

Peripheral Connection Types

  • Serial and parallel connections
  • PS/2 connections
  • USB connections
  • FireWire connections
  • Multimedia connections
  • Troubleshooting peripheral connections

Data Storage Devices

  • Drive adapters
  • Hard drives
  • Optical drives
  • Removable storage devices
  • Drive maintenance
  • Storage device troubleshooting

Video Output and Image Input Devices

  • Monitors
  • Scanners and cameras

Printers

  • Printing technologies
  • Printer installation
  • Printer optimization and maintenance
  • Printer troubleshooting

Connecting Computers

  • Networking concepts
  • Wired network connections
  • Basic internetworking devices

Working with Electricity and Power Systems

  • Electricity and electronics
  • Static electricity
  • Power supplies
  • Power conditioning and management
  • Power supply troubleshooting

Working with CPUs and Motherboards

  • Central processing units
  • Packaging, slots, and cooling techniques
  • Motherboards and system cases
  • Motherboard troubleshooting

Working with Basic Input/Output System

  • BIOS and CMOS
  • The POST process
  • Firmware updates
  • BIOS and POST troubleshooting

Working with Memory Systems

  • Memory
  • Memory packaging
  • RAM installation
  • Memory troubleshooting

Working with Bus Structures

  • Buses
  • Host system interaction
  • The PCI bus
  • Video buses

Working with Expansion Cards

  • Drive adapters
  • Video cards
  • Sound cards
  • Internal modems
  • Legacy device installation
  • Expansion card troubleshooting

Understanding Ports, Connectors, and Cables

  • Serial and parallel ports, cables, and connectors
  • Keyboards, mice, and pointing devices
  • USB ports, cables, and connectors
  • FireWire ports, cables, and connectors
  • Infrared and Bluetooth wireless ports
  • Multimedia ports, cables, and connectors
  • Port, cable, and connector troubleshooting

Understanding Data Storage Devices

  • Hard drives
  • Optical drives
  • Removable storage devices
  • Tape drives and backup systems
  • Storage device troubleshooting

Working with Video and Multimedia Input/Output Devices

  • Cathode ray terminals
  • LCDs and other video technologies
  • Sound input and output devices
  • Scanners and cameras

Understanding Printers

  • Dot matrix printers
  • Inkjet and related printer technologies
  • Laser printers
  • Other types of printers
  • Printer maintenance and troubleshooting

Understanding Portable Computers and Devices

  • Notebook computers
  • Component replacement
  • Handheld computers
  • Portable computer problems

Working with Operating System Management

  • Directory and file management
  • System management

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